Technology install base
Identify accounts using products and services in this category.
Customer Service Management intelligence
Find companies using Customer Service Management technologies
Explore 306 Customer Service Management products used by 3,000,906 tracked companies, identify relevant accounts, and connect with decision-makers. Technology counts are approximate estimates. Product install bases may overlap and should not be summed as unique companies.
10Listed technologies
GlobalTarget account coverage
CustomFirmographic filters
B2BDecision-maker targeting
TECHNOLOGY USER INTELLIGENCE
Know who uses Customer Service Management technologies
Build targeted prospect lists around the technologies relevant to your sales strategy.
Company intelligence
Segment accounts by industry, geography, employee size, and other available firmographics.
Decision-maker contacts
Reach relevant IT, operations, and business stakeholders with available professional contact data.
TECHNOLOGY LANDSCAPE#1 #2 #3 #4 #5 #6 #7 #8 #9 #10 Request contactsTechnology counts, where displayed, are source-linked estimates. Product install bases may overlap and should not be summed as unique companies.
Customer Service Management technologies
Explore technology names in this category. Company-usage figures are shown where available.
tawk.to
424,259tracked companies14% market shareFullstory
354,000tracked companies11% market shareZendesk
325,307tracked companies11% market shareTidio Live Chat
202,979tracked companies6% market shareIntercom
165,331tracked companies<5% market shareZendesk Chat
137,040tracked companies<5% market shareLiveChat
123,987tracked companies<5% market shareOneSignal
119,192tracked companies<5% market shareJivochat
85,578tracked companies<5% market shareFreshdesk
88,379tracked companies<5% market shareNeed the companies behind these technologies?
Request a custom list filtered by technology, location, company size and buyer role.
BUYER INTELLIGENCE
Find accounts researching Customer Service Management solutions
Combine technology usage with relevant buying signals to prioritize your target accounts. Signal availability varies by dataset.
Research activity
Relevant technology topics and account-level research.
Buying-stage context
Prioritize accounts using available evaluation indicators.
Customer Service ManagementTechnology migrationTechnology evaluation
Account
Identify companies
Topic
Understand interest
Stage
Prioritize research
Contact
Find buying roles
SAMPLE OUTPUT
Illustrative records only; no live intent or account claims are made.
From technology users to target accounts
Combine technology and firmographic data to build a qualified prospect list. The example below is illustrative, not actual customer data.
| Account | Technology | Research topic | Target roles |
|---|---|---|---|
| Example Company A | tawk.to | Technology evaluation | IT leadership |
| Example Company B | Fullstory | Platform migration | Technical decision-makers |
Buyer intelligence fields you can request
Account & firmographics
Company, website, industry, location, employee and revenue ranges.
Technology environment
Products and services identified within the technology stack.
Research signals
Relevant topics and available activity indicators.
Buying committee
Relevant stakeholders and decision-making roles.
Contact data
Available business contact details for outreach.
Sales prioritization
Custom filters to focus on best-fit accounts.
Turn technology signals into a target account list
Select technologies
Choose intent topics
Apply ICP filters
Activate outreach
Ready to target Customer Service Management buyers?
Tell us which technologies, countries and company profiles you want to reach.
Request a custom listFrequently asked questions
What is Customer Service Management?
Systems for managing customer support, service tickets, live chat and customer interactions.
Which products are most widely used?
tawk.to, Fullstory and Zendesk lead this category.
Can I get companies using just one specific product?
Yes, request a custom filtered list for that single product.
Can I filter by location, company size, industry, or buyer role?
Yes, by those firmographics and relevant customer service roles.
Do these company counts add up to unique companies?
No, install bases may overlap and should not be summed.