Customer Experience Management intelligence

Find companies using Customer Experience Management technologies

Explore 66 Customer Experience Management products used by 303,936 tracked companies, identify relevant accounts, and connect with decision-makers. Technology counts are approximate estimates. Product install bases may overlap and should not be summed as unique companies.

10Listed technologies
GlobalTarget account coverage
CustomFirmographic filters
B2BDecision-maker targeting
TECHNOLOGY USER INTELLIGENCE

Know who uses Customer Experience Management technologies

Build targeted prospect lists around the technologies relevant to your sales strategy.

Technology install base

Identify accounts using products and services in this category.

Company intelligence

Segment accounts by industry, geography, employee size, and other available firmographics.

Decision-maker contacts

Reach relevant IT, operations, and business stakeholders with available professional contact data.

TECHNOLOGY LANDSCAPE

Customer Experience Management technologies

Explore technology names in this category. Company-usage figures are shown where available.

#1

Feedback Company

128,261tracked companies45% market share
#2

Gorgias

31,914tracked companies10% market share
#3

Adobe Experience Platform

20,396tracked companies7% market share
#4

Gainsight

12,428tracked companies<5% market share
#5

ConvertBox

9,119tracked companies<5% market share
#6

iPerceptions

9,158tracked companies<5% market share
#7

Salesforce Experience Cloud

8,955tracked companies<5% market share
#8

Medallia

7,875tracked companies<5% market share
#9

Delighted

7,020tracked companies<5% market share
#10

UserGuiding

6,086tracked companies<5% market share

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Technology counts, where displayed, are source-linked estimates. Product install bases may overlap and should not be summed as unique companies.
BUYER INTELLIGENCE

Find accounts researching Customer Experience Management solutions

Combine technology usage with relevant buying signals to prioritize your target accounts. Signal availability varies by dataset.

Research activity

Relevant technology topics and account-level research.

Buying-stage context

Prioritize accounts using available evaluation indicators.

Customer Experience ManagementTechnology migrationTechnology evaluation

Account

Identify companies

Topic

Understand interest

Stage

Prioritize research

Contact

Find buying roles

SAMPLE OUTPUT

From technology users to target accounts

Combine technology and firmographic data to build a qualified prospect list. The example below is illustrative, not actual customer data.

AccountTechnologyResearch topicTarget roles
Example Company AFeedback CompanyTechnology evaluationIT leadership
Example Company BGorgiasPlatform migrationTechnical decision-makers
Illustrative records only; no live intent or account claims are made.

Buyer intelligence fields you can request

Account & firmographics

Company, website, industry, location, employee and revenue ranges.

Technology environment

Products and services identified within the technology stack.

Research signals

Relevant topics and available activity indicators.

Buying committee

Relevant stakeholders and decision-making roles.

Contact data

Available business contact details for outreach.

Sales prioritization

Custom filters to focus on best-fit accounts.

Turn technology signals into a target account list

1

Select technologies

2

Choose intent topics

3

Apply ICP filters

4

Activate outreach

Ready to target Customer Experience Management buyers?

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Frequently asked questions

What is Customer Experience Management?

Software for understanding and improving how customers experience a company.

Which products are most widely used?

Feedback Company, Gorgias and Adobe Experience Platform lead this category.

Can I get companies using just one specific product?

Yes, request a custom filtered list for that single product.

Can I filter by location, company size, industry, or buyer role?

Yes, by those firmographics and relevant customer roles.

Do these company counts add up to unique companies?

No, install bases may overlap and should not be summed.